Accessibility Statement for Henlow Parish Council
This Accessibility Statement applies to Henlow Parish Council’s website. We want as many people as possible to be able to use our website.
Henlow Parish Council is committed to ensuring digital accessibility for people with disabilities. We aim to continually improve the user experience for everyone and apply the relevant accessibility standards.
Our Commitment
Henlow Parish Council endeavours to:
- make our website accessible in line with the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018
- follow guidance from the National Association of Local Councils (NALC) and the Society of Local Council Clerks (SLCC) regarding accessibility
Measures to Support Accessibility
Henlow Parish Council takes the following measures to ensure accessibility of Henlow Parish Council:
- conduct regular accessibility reviews of our website;
- training for staff on accessibility and inclusive communication;
- use plain English and clear layouts
Compliance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Henlow Parish Council is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Feedback and Contact Information
We welcome your feedback on the accessibility of our website.
If you encounter accessibility issues or require information in a different format, please contact us: –
- Phone: 01462 811800
- E-mail: clerk@henlow-pc.gov.uk
- Write to: The Clerk, Henlow Park Pavilion, Groveside, Henlow, Bedfordshire, SG16 6AP
We will consider your request and try to respond within 7 business days.
Compatibility with browsers and assistive technology
Our website is designed to be compatible with the following assistive technologies:
- Mobile Phones
- PC and Mac Computers
- All Tablet devices
- All known Browsers
- Screen Readers
Technical Specifications
The accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used and we cannot guarantee that the site will work full on older versions of assistive technology.
Limitations
Despite our best efforts to ensure the accessibility of this website, there may be some parts of this website which may not be full accessible: –
- Some older and/or externally supplied PDF documents may not be fully accessible to screen reader software;
- Images may lack appropriate alternative text
- You may not be able to skip to the main content when using a screen reader
Please contact us if you observe an issue not listed above.
Assessment Approach
Henlow Parish Council assessed the accessibility of the website by self-evaluation.
Enforcement Procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No2) Accessibility Regulations 2018. If you are not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS) http://www.equalityadvisoryservice.com/
Preparation of this Accessibility Statement
This Accessibility Statement was prepared in March 2026 following testing of the website by the Clerk to the Council on a self-evaluation basis. The website will be tested periodically by the Clerk and this statement will be updated as necessary.
Henlow Parish Council
Elizabeth Holland
Clerk to the Council